Frequently asked questions

How do I configure my account?

You can configure your account in the manager with the help of a configuration wizard:

  1. Connection to the internet site
  2. "account" menu
  3. Click on the "configure account" button and follow the instructions.

The subscription configuration wizard will guide you through the various stages of the configuration process:

  1. Select the number of applications to be monitored
  2. Select the number of media required for alerts and reporting
  3. If necessary, select the number of SMS credits
  4. Billing information
  5. Validation of your order
  6. Payment via our partner Ogone

If you opt for a 12 month subscription, you get the 13th month of monitoring free.

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Download the full features list (PDF)